Lifestyle Prints: shipping and cancellation
Prints:
We will gladly accept your return for a refund or store credit within 30 days of purchase. To start the process, please send us an email to info@twomuchart.com or call us at 1-866-577-3776.
For standard print returns, items must meet the following requirements:
• Returned within 30 days of purchase.
• Only prints may be returned.
• In original packaging, free of any damage.
• We reserve the right to limit or refuse any return.
• All returns must be accompanied by the return form, which we will provide after you contact us.
Non-returnable items include (refunds/store credit not accepted):
Original and custom artwork.
Shipping:
For standard returns, you are responsible for return shipping costs to TWO MUCH ART.
Damaged or incorrect prints:
If your print arrives damaged or you receive the wrong item, email info@twomuchart.com before sending it back. Damage on arrival must be reported within 7 days of receipt. Please include your order number and clear photos of the item and packaging so we can review the issue. Return shipping costs are covered by TWO MUCH ART when damage on arrival or an incorrect item is confirmed. We will provide the next steps after reviewing your request.
Return Processing time:
Once we have received your package, your return will be processed within 10 business days. We will notify you by email once the return has been processed. If you request a refund, the funds will be returned to the account used to make the purchase. Please note that your banking institution may take additional time to process your refund. Original shipping fees are non-refundable.